Last updated: October 2026
1. Introduction
These terms and conditions outline the rules and regulations for the use of Sneha Furniture's Website, located at https://snehafurniture.in. By accessing this website we assume you accept these terms and conditions. Do not continue to use Sneha Furniture if you do not agree to take all of the terms and conditions stated on this page.
2. Products and Services
All products listed on the website are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
3. Payments and Billing
Orders can currently be paid by Cash on Delivery. Where online payment is offered, it is processed by Razorpay. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.
4. Shipping and Delivery
Delivery timelines mentioned on the website are estimates. While we strive to deliver your furniture within the stipulated time, Sneha Furniture shall not be liable for any delays caused by logistics partners or unforeseen circumstances. Ensure that the delivery address provided is accurate and accessible.
5. Liability
To the extent permitted by law, Sneha Furniture shall not be held liable for any indirect, consequential or special loss arising out of or in any way related to your use of this Website. Nothing in these terms limits your rights as a consumer under the Consumer Protection Act, 2019.
6. Governing Law and Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of India. You submit to the exclusive jurisdiction of the courts located in Dehradun, Uttarakhand for the resolution of any disputes.
7. Grievance Officer
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, and the Information Technology Act, 2000, the name and contact details of the Grievance Officer are provided below:
Sneha Furniture
Email: snehafurnituresddn@gmail.com
Phone: +91 87555 94915
7, Saharanpur Rd, Patel Nagar, Dehradun, Uttarakhand 248001
We acknowledge complaints within 48 hours and aim to resolve them within one month.